Travel Arrangements

Questions? Contact at:  INFO@castawaystravel.com

PROOF of CITIZENSHIP and Health Protocols*

This list is subject to change and is not guaranteed.

1)  Jamaica Immigration form is ON LINE  Submit Immigration card (Form C-5) online at https://enterjamaica.com it's voluntary.  Your airline should also provide a paper form issued in-flight if needed.  Paper forms are also available in Jamaica Immigration upon arrivals.  There is NO cost.

*2)  NO COVID TEST is required to enter JAMAICA.

*3)  NO COVID TEST is required to re-enter the USA by air.  CANADA - If entering by air, click link to view Canadian protocols if not fully vaccinated (subject to change).

NOTE:  Immigration and testing requirements are subject to change. Info above is not guaranteed.

DOCUMENTS/MEDICATIONS

Documentation and paid hotel invoice are sent to you via E-mail.  Questions?   (281)465-4960, Text/call 800-470-2020 or send E mail to: INFO@castawaystravel.com

Take your airline boarding pass, paid hotel invoice and airport transfer info and PASSPORT.  Has it expired?   KEEP your immigration entry receipt with your passport;  return the form upon departure.  

TIP: Take a picture of your documents.

TIP: Make copies of your documents, paid hotel invoice and passport.  Keep a duplicate set in your carry-on luggage and give one for your relatives/friends.

TIP:  Split up your medications:  Keep some in your carry-on if you've packed the rest in your luggage.

TIP: For fast track, expedited arrival service through Jamaican Immigration/Customs, try Club MoBay.  Apply on-line below.  You can also arrange for departure service with access to its private lounge to wait comfortably for your flight home.  Club MoBay provides free WiFi, TV, bar drinks, snacks and light bites.  Try the Jamaican patties.

ALERT:  Availability  is Capacity controlled - reservations are required.  Weekends are the heaviest demand.

Book Online:   Club Mobay

SHUTTLE BUS from MOBAY AIRPORT
If you arranged free transfers via Castaways, transportation to the resort is via Sun Holiday (if you supplied your flight itinerary to Castaways).  Check in at the Sun Holiday's transfer desk in the Arrivals hall after clearing customs....usually position # 5 for Sun Holiday.     Note:  Your paid hotel invoice includes your transfer info and phone number to Sun Holiday.  Obtain your return transfer ticket at the Sun Holiday desk before you depart for Hedonism.  You will be escorted to your transfer bus.    If you want a sky cap to carry your bags, expect to tip US $1/bag. 

If you have Club Mo Bay arrival service, they will store your bags while you enjoy drinks and bites at the club near the Sun Holidays counter until your shuttle departs.

Did your own thing? If you arranged your own transfers, tell us now:

WHY?  Because Castaways pre-pays Sun Holiday in advance for everyone on the group guest list.  If not, your paid seat will be empty.

RETURN TRANSFERS:  
Sun Holiday schedules your pick up time usually 4+ hours before your flight departure time.  Upon arrival Sun Holiday will give you a return ticket with your scheduled pick up time at Hedonism.  Give the ticket to the shuttle driver.  This info. is subject to change.  Do Not Lose it. 

Baggage Pick Up tips at Hedonism:
TIP: Confirm luggage pick up time the day before you depart and do it in person with the bellman.  Get the name of the person who confirmed your baggage pick up time.  The morning of departure, call the bellman again to re-confirm your baggage pick up time.  If the phones don't work, re-confirm again in person on your way to breakfast.  Place your bags outside your guestroom door to be picked up and taken to the lobby before you depart the resort.  Attach luggage tags to your bags with your ID.  Look outside your door to double check someone actually picked up your bags.  Don't assume anything at Hedonism!

HEDONISM
The resort is about 1.5 hours west of the airport, depending upon traffic.  Your room accommodations, all meals, snacks, beer, wine, bar drinks, entertainment, activities, theme nights, water sports, hotel taxes, service charges and tips are included.   

CHECK IN TIME:

After 3 PM up to about 6 PM.  This time is totally dependent upon:
1) When the previous guests vacate your assigned room you will occupy and
2) When maid service completes cleaning your room.
TIP:  Leave your bags with the bellman, take off your clothes, your watch and start your vacation. Don't waste valuable "fun" time standing around the lobby; you won't make the time go any faster; you're wasting party time.  Relax and have fun....pick up your room key bracelet (water proof) later.

NUDE ETIQUETTE
If you're in or around the nude pool and nude beach, expect to be nude. The area is called that for a reason:  Folks with clothes and swim suits will be invited by security to enjoy the clothing- optional area.  If you prefer to wear a swim suit or enjoy the beach topless, the "clothing-optional" beach is the place.  HINT:  "Hawkers" wearing swim suits at the nude pool and beach may be invited to use the clothing optional beach by hotel security.

COMMUNICATIONS
Telephone to the resort:  1+876-957-5200  (24 hours)
Telephone in your room: Is direct dial.  Service can be inconsistent.
Internet:   Internet service is available but also can be inconsistent.  If you have an international WiFi hot spot, take it with you.
Lap Tops/i Pads:   Free WiFi service now in rooms..... subject to change.  Alert:  WiFi service can be spotty.

More Free Wi Fi:  In the courtyard in front of the Piano Bar and at the edge of the dining room closest to courtyard.
Cell phones/Texting:  Most of them operate OK in Jamaica.
TIP:  Answer these questions now before your depart for Jamaica.
1)  Do you have international calling arranged with your cell phone service provider for calls & texting to/from Jamaica?
2)  Does your cell phone have hardware to send/receive international telephone calls & texting?
If you're not sure, call your cell phone provider for clarification or to arrange for international service prior to your departure.  Icelandic and other vendors at the MoBay airport also offer temporary Jamaican cell phones and service while you're on the island.  Look for them in the Arrivals Hall.

ACTIVITIES  (Subject to change without notice)
You'll receive an activity list at check in.   Ambiance at Hedonism is a party atmosphere....so pace yourself if you plan to stay up all night.  Take a nap in the afternoon if you party hard at night.

Your hosts may have special events and mischief planned.

SERVICES
Electricity:   110v Just like in the USA.
Transportation off site:  Taxis are on call and available 24 hours/day for an extra charge.
Boutique: located adjacent to the courtyard and tennis courts.                                                                                   

Hair Dyers:  Yes, the rooms have hair dryers and satellite TV, too.
Money:    USD $  gladly accepted.  You don't have to exchange your USD at the airport unless you want to.
Charge cards:  Most are accepted except for roadside vendors, craft markets and local bars/bistros.  Cash is king so take plenty of $1 dollar bills.
Water:  Is safe to drink.
Rain:  Yes, it may.  Take a small umbrella and a Jamaican raincoat (A large black plastic trash bag from home - cut holes in the top and sides for head and arms).
Power Bar:  If you have lots of electric gadgets & adult  toys, take along a spare plus USB attachments to charge your equipment.
Flashlight/batteries:  During rain storms, power can be lost temporarily.

SCUBA & Snorkelers:   Divers, take your "C" card.  Sign up early for dives and snorkeling.   Trips fill up fast.

NUDE "CLOTHES"   =  Hat or cap, flip flops, sipper cup, towel and sun screen.

TIP: Notify your credit card company you will be traveling internationally and to expect charge transactions while you're traveling out of your home country. 

DINING
ALERT:  The buffet at the Terrace Restaurant is now self-serve; a face mask may be necessary so take one if required to visit the buffet.

Dinner reservations are not required.  All meals are included in your room rate and  ambiance is casual...nothing dressy.  Dining includes: Terrace Restaurant for breakfast, lunch and dinner, the beach bar & grill, the nude beach bar & grill, and for evening meals, try Pastafari for Italian fare, Harrysan, for Asian and sushi dining plus Flame for steaks and chops.   Note:  Some venues may be closed temporarily or moved.  A menu with fine wines is also available for extra charge.

The snack shop at the nude beach pool serves offers JERK CHICKEN, JAMAICAN PATTIES, hot bites, burgers, fries, popcorn and more.

A separate wine bar is adjacent to the piano bar and gourmet coffee is served in the Terrace Restaurant for a fee.  The finer wines and gourmet coffee are not included in the resort package.

Castaways Travel

If you prefer private round trip transportation

We recommend Courtney Smith with Red Bus Tours.

He's a long-time AWOL friend- you will enjoy meeting him! 

Red Bus Private Transfer Request

IF YOU DO CHOOSE TO TRAVEL PRIVATELY PLEASE PLEASE PLEASE LET CASTAWAYS KNOW SO THEY DON'T PAY FOR YOU AND RESERVE A SEAT WITH SUN HOLIDAY